The Port of New Orleans’ two state-of-the-art cruise terminals are located in the heart of the city near the historic French Quarter, family attractions, shopping, dining and hotels. Erato Street Cruise Terminal offers more than 1,000 parking spots within the terminal, while the Julia Street Cruise Terminal, right next door to Erato, offers secured parking adjacent to the terminal.

Erato Street Cruise Terminal

1100 Port of New Orleans Place, New Orleans, LA 70130

• Terminal for Carnival Cruise Line.
• Climate-controlled and ADA-compliant passenger gangway.
  
• Centrally located in New Orleans on the riverfront streetcar line, 5 minutes from the French Quarter and only minutes from I-10 access.

Julia Street Cruise Terminal

920 Port of New Orleans Place, New Orleans, LA 70130

• Terminal for Norwegian Cruise Line and Royal Caribbean International.
• Climate-controlled and ADA-compliant passenger gangway.
  
• Located between the Erato Street Cruise Terminal Complex and the Riverwalk Outlet Collection.
• Centrally located in New Orleans on the riverfront streetcar line, 5 minutes from the French Quarter and only minutes from I-10 access.

Driving Directions to Erato and Julia Street Terminals

• From I-10 East or West, exit at U.S. 90 W (Exit 234A).
• Exit U.S. 90 W at Tchoupitoulas (Exit 11C). This will be the last exit before crossing the Mississippi River on the Crescent City Connection Bridge.
• Follow down ramp to ground level and turn right at the second stoplight onto Tchoupitoulas St.
• Turn left at the next stoplight onto Henderson St. and proceed for two blocks.
• Turn left onto Port of New Orleans Place after crossing the railroad tracks.
• The Erato Street Cruise Terminal (Carnival Cruise Line) is located just past the bridge pier. The Julia Street Cruise Terminal (Norwegian and Royal Caribbean) is located just beyond Erato.
• Do not try to access cruise terminals from the entrances to Port of New Orleans Place at Julia St. or Poydras St.

Parking

Veteran Parking

The Port of New Orleans provides free Port and/or Port affiliated parking (up to 7 days) for disabled Veterans that meet certain requirements.

The disabled Veteran must have at least a fifty percent (50%) service-connected disability and prove their status. The disabled Veteran will also need to be sailing on an ocean going vessel. Riverboat cruises are not eligible for free parking, as there is no Port parking option available at this time.

Acceptable documentation can be a VA letter, DV license plate, or other documentation that shows the disabled Veterans percentage. If you are not able to provide the proper documentation upon arrival, the Port will not be able to offer you free parking. Veterans must provide a valid phone number and email address upon entry. Refunds will not be issued if you are not able to show documentation to a parking attendant, PRIOR to parking your vehicle, and/or if you were not aware that this perk was offered, and/or you made a reservation online and prepaid. NO EXCEPTIONS!!

Please note, free parking is only available to disabled Veterans and does not apply to families or spouses of the disabled Veteran. The boarding pass will need to show the name of the disabled Veteran AND the disabled Veteran must be present. If you have multiple cars but only one person in your party qualifies, you will only receive one free parking space.

Please note, the Port is the only entity that offers free parking. If you are not able to park in a Port owned and/or Port affiliated facility, you will be charged the rate that specific facility charges.

Viking Cruise Parking

The Port is not able to provide parking at this time. Please contact Viking at 1-877-505-0210 for parking options.

American Cruise Line Cruise Parking

The Port is not able to provide parking at this time. Please contact American Cruise Lines at 800-460-4518 for parking options.

Parking for Carnival Passengers

• Parking is at the Erato Street Parking Garage. This facility opens at 9:00am (CST) and has over 1,000 covered and secured parking spaces.
• Maximum height is 8' 4" (limited space) on third floor and 7' 6" on higher floors, and maximum 22 feet in length. Garage is secured, lighted and patrolled.
• The entrance is located on top of the terminal. It is accessible via a circular ramp that you will see as you approach the building.
• On the first floor of the garage (third floor of the terminal building) you will receive directions to the offloading area. SeaCaps will take your checked baggage and deliver them directly to the ship.
• Parking rates: $25 per day/flat rate fee. Accepted forms of payment are cash and credit/debit.
• NO RESERVATIONS are available for Carnival Cruise Line at this time, however, you are guaranteed Port parking in either the Erato Street Parking Garage or the Overflow Lot.
• After parking, take the elevator to the first floor check-in and waiting area.
• Please have your boarding information available. You must show it to enter the garage.

Parking for Norwegian and Royal Caribbean Passengers

PLEASE NOTE, THE HILTON “WHALE LOT” IS NO LONGER BEING UTILIZED BY THE PORT FOR CRUISE PASSENGERS.

• Parking is available at the 100 Poydras Garage, located at 100 Poydras St. New Orleans, LA 70130. The 100 Poydras Garage opens at 9:00am (CST) and has over 500 covered and secured parking spaces.
• Maximum height is 6' 4" and maximum 22 feet in length. Garage is secured, lighted and patrolled. If your vehicle is taller than 6’ 4” and/or over 22’ long, please call Simeka Anderson with Laz Parking at 504.621.8383 for parking options.
• The entrance is located off of Poydras St., next to the Hilton self-parking garage.
• Parking rates: $25 per day without reservations and $25 per day plus $1/per day fee for reservations.
• Norwegian Cruise Line and Royal Caribbean parking reservations can be made here. PLEASE DO NOT RESERVE ONLINE IF YOU ARE A QUALIFIED DISABLED VETERAN. REFUNDS WILL NOT BE ISSUED IF YOU OPT TO PREPAY FOR PARKING. NO EXCEPTIONS!!!
• Please come directly to the 100 Poydras Garage, as a shuttle will be available to take all cruise passengers and their luggage to the Julia St. Cruise Terminal.
• Please have your boarding information available. You must show it to the parking attendant to enter the facility.

Oversized Vehicles (RVs, Buses and Vehicles Longer Than 22 FT)

Please call Simeka Anderson with Laz Parking at 504.621.8383 for assistance.

If you have additional questions or require additional information on parking, please contact Ann Hanks, Cruise Manager, at 504.528.3318 or email ann.hanks@portnola.com.

Overflow Parking

Due to high parking demand, it may be necessary to redirect passengers to the overflow parking lots that are conveniently located near the cruise terminals. Shuttle transportation to and from these lots is provided.